Terms & Conditions

Luxury Student Services Ltd, work seamlessly to bring to you, the best and most
smoothest, comfortable transferable service from using our meet & greet service
 to driving you to your homestay residence, campus, hotel etc, ready for you to
start your new adventure in beautiful Vancouver. We are dedicated to being
flexible with any changes, preferences, keeping our clients up to date with our
services, so with our scope of services, we bring to you our Terms and
Conditions as listed below

1. These terms and conditions apply to all bookings made and services offered
through luxury student pickup services Ltd website and bookings made by
telephone, email or any other form of communication channel.

2. Pre-booking your students is essential. This should be done online no later than
72 hours prior to travel. If you wish to book a service, within 24 hours, then you
must call the office on 604 250 5969 to check for availability.

3. Cancellations or changes are accepted subject to availability and if made outside
of 48 hours prior to the pickup time, you will be charged a $40 cancellation fee.
Cancellations made within 24 hours of the collection time, no refunds will be
given. Bookings can be changed to an open-dated ticket, valid for 12 months
from date of change and will not incur the cancellation fee.

4. Prices are subject to change at any time due to current exchange rates, tariffs,
fuel surcharges enforced by the Passenger Transportation Board. Prices can be
changed due to correction of errors.

5. Luxury Student Pickup Services Ltd under no circumstances will be liable or held
responsible for any loss, damage, expense to personal belongings not in luxury
pickup service’s possession. If left unattended or/ are in the custody, possession
of the owner, responsibility is with the owner’s personal belongings.

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COVID-19 LUXURY STUDENT PICK UP SERVICES LTD

We Are Still Operating 

Luxury student pick up services LTD continue to provide attentive and professional transport services  across Vancouver, with additional measures in place to ensure you get to your destination healthy and safe. 

INTERNATIONAL STUDENT ADVICE 

We advise our Passengers to take the following precautions when travelling with us in relation to COVID 19. Our advice is based on the latest Canadian Government COVID-19 guidance under the BC’s Passenger  Transportation Board  

We advise you to not travel with us if you are feeling unwell or are exhibiting symptoms of  coronavirus (COVID-19)  We require the use of face masks whilst travelling where local laws mandate.

Our Drivers are instructed to sanitize all commonly-touched surfaces of their vehicles between  journeys; you may

however use your own disinfectant wipes for additional peace of mind

Use tissues to catch coughs and sneezes (over the mask) and dispose of them safely after exiting the vehicle

Maintain physical distance, limited number of students per row on each vehicle 

Use hand sanitizer when appropriate and avoid touching your face 

DRIVER ADVICE 

We advise our Drivers to take the following precautions when fulfilling Journeys in relation to COVID-19. 

Our advice is based on the latest Canadian Government COVID-19 guidance for the transport sector.

Drivers with symptoms of coronavirus (COVID-19) should self-isolate and inform us as soon as  possible so we

can find a replacement driver in a timely manner

We require the use of face masks whilst travelling with us where local laws mandate

Allow good external ventilation of the vehicle by keeping the car windows open where possible  during trips 

You should clean your vehicle regularly by using gloves and standard cleaning products, making  sure to clean door

handles and other areas that passengers may touch

Ask permission before loading or unloading passenger luggage; cleaning your hands and/or  using disposable

gloves as necessary

Use tissues to catch coughs and sneezes (over the mask)and dispose of them hygienically after exiting the vehicle

Maintain physical distance with your Passenger, do not shake their hand to greet them and  advise they sit in the

back seat rather than in the front passenger seat

Wash your hands regularly with soap or hand sanitizer and avoid touching your face 

We aim to regularly update our advice and guidelines to ensure both our Passengers and Drivers  are as safe as possible and will revise this document to reflect changes to Canadian Government Guidelines that are made.